End of IOF Support Email
Triangle Systems has issued multiple bulk emails to announce it's end
of support for the IOF pogram product. This web page has a copy of
all the bulk emails, most recent email first.
May 2, 2023
IOF Support Extended Through May 31, 2024
The current termination date for Triangle Systems, Inc. support of IOF
is April 30, 2024. Triangle is in preliminary negotiations with a
potential successor in interest for the IOF product. To allow a
reasonable amount of time for those negotiations to be concluded,
Triangle is extending tech support for IOF until May 31, 2024. Triangle
will now provide support for IOF license agreements that extend until
May 31, 2024
April 13, 2023
IOF Support Ending on April 30, 2024
Triangle Systems, Inc.
(“Triangle”) has appreciated the loyal support of all Interactive Output
Facility (“IOF”) customers, and our people have enjoyed many rewarding
relationships with individual customers. However, Triangle intends to
cease operations and legally dissolve on April 30, 2024, and thus, will
no longer be able to provide new releases or technical support for IOF
Customers after that date. At the discretion of the IOF Vendor, IOF
customers may be offered a fully supported, partial year renewal license
that terminates no later than April 30, 2024.
Assuming that IOF has not been acquired by a viable
successor in interest, each IOF vendor may choose to offer a free,
1-year extension patch with no IOF support (good through April 30,
2025) to each IOF customer that is licensed and paid up through April
30, 2024 and that has executed Triangle’s liability release agreement.
However, Triangle will provide no further support for, nor accept any
responsibility for, usage of IOF past April 30, 2024.
As an additional measure to help IOF customers who sign
the liability release agreement, Triangle will provide free, unsupported
utility functions that will allow IOF customers to continue to access
data that has been stored in an internal IOF format:
IOF/JAMS Archived jobs
IOF/JAR Offloaded jobs
SLAMARCH Archived SYSLOG data
Triangle Systems, Inc.PO Box 3260, Chapel
Hill, NC 27515