IOF Virtual Help Desk Friday, 15-Mar-2024 14:19:46 EDT Click on a question or problem description below for more information The topics below deal with general installation and maintenance issues and with usage issues. If your issue is not addressed here, please check the Q&A Message Board or the maintenance page for the appropriate release. You can click here to email IOF Technical Support or call us at 239-643-1500.
	Installation and Generation Problems
A01	The IOF expiration date patch does not extend the expiration date. Invoking IOF continues to get the "EXPIRING" or "EXPIRED" message after applying the new expiration patch.
A02	M13GEN or M18NEWOP IOF Installation job gets assembly errors.
A03	On initial entry, IOF terminates with a "subsystem down" error message.
A04	On initial entry, IOF terminates with error message "Incorrect JESCTL Assembly - SA"
A05	IOF gets "Expired" error after applying the new expiration patch. It was running OK or with an "expiring" error message before applying the new patch.
A06	When executing the IOF MPI file, the GUMUNPCK program gets return code 8 and the install fails.
A07	The MAINT command RECEIVE function fails with return code 8 from UNTERSE program.
A08	The MAINT command RECEIVE function fails with IKJ56893I DATA SET NOT ALLOCATED error message.
	Execution Errors and Abends
B01	System abend Fxx. SVC xx not found.
B02	System abend 16D. ESR number not found.
B03	System abend 0Cx. (0C1, 0C4, etc).
B04	System abend 500
	IOF Command and Function Errors
C01	The EVERY command does not work for some users.
C02	"CLIST NOT FND" error message from an IOF command.
C03	The "LOG" command (abbreviated "L") gets "Wrong job" error. The long error message is "Index data set found is not for this job".
C04	Error message "Partial List" returned when attempting to display a long list of jobs, groups or devices. The long error message returned by pressing PF1 (HELP) is "Only partial job list returned due to memory constraints"
C05	Error message "Memory" returned when attempting to display a long list of jobs, groups or devices. The long error message returned by pressing PF1 (HELP) is "Insufficient memory to perform requested function".
C06	The "DAY TIME" field on the Job List Menu is sometimes inaccurate.
C07	The SELECT command on the IOF Job List Menu or Output Group Display is occasionally very slow, especially for a very large job.
C08	The I/O field on the Job List Menu for running jobs is always blank.
C09	Release 8 IOF Option Menu does not display some options
C10	Release 8 Users are REFUSED when they select the ENC or PS options
C11	After converting to z/OS V1R8, some data sets do not appear on the Job Summary. This problem also occurs on earlier z/OS releases when the PTFs for APARs OA10621 and OA14292 have been applied.
	Batch TSO Clist and Rexx Exec Errors
D01	Clist or Rexx exec terminates with an error message. (SLAMRUN, SLAMMEMO, SLAMARCH, SLAMOPER, OUTQUE, IOFWTR, IOFCLNDX, JAROPEN, JAROFFLD, JARCLOSE or locally written clists or commands).
D02	A batch clist or Rexx exec terminates with a "REFUSED" error. (SLAM, JAR, IOFWTR, OUTQUE, IOFLISTG, or local execs and clists)
	AT Command Problems
E01	The AT command (or the SERVER command) is REFUSED.
E02	IOF commands or functions are REFUSED on the IOF server.
E03	The "AT" command gets an "ALLOCATE" or other initiation error attempting to start an APPC session on a remote CPU.
	IOF Audit Problems
F01	Download batch FTP job gets error "EDC8128I Connection refused".
F02	SYSEXEC read error when running the audit MPI exec.
	IOF 7J Changes and Installation Problems
G01	SORT does not work in 7J
	Common IOF Questions
R01	The IOF Job List Menu for RUNNING JOBS has a field titled WHY. The name of this field is REASON. This field contains a 3 character abbreviation for WHY a running task is SWAPPED OUT. The SWR (SWAPRSN) field on the IOF System Monitor contains identical information. What do the abbreviations mean?
R02	The IOF Output Group Display has a HOLDRSN field that describes why a group in being HELD by the SYSTEM. What are the meanings of the hold reason abbreviations?
R03	What information is displayed in the STATUS field on the Job List Menu and the Output Group Display.
R04	How do I determine when my IOF expiration password will expire?
R05	What does return code 10577 mean?
R06	Scrolling to the left and right on the Job List Menu and Output Group Display seems erratic at times. Sometimes "RIGHT 10" does nothing, even though there are additional columns to the right.
R07	How do I determine the IOF version being run at a site?
R08	How do I determine the JES2 version being run at a site?
R09	Can you sort the Job List Menu on multiple fields?
R10	What versions of IOF are currently supported?
R11	I would like to run different versions of IOF on different ISPF split screens. How can I do this?
R12	Is there a table of IOF vs SDSF commands. This will help SDSF users use IOF.
R13	What are the meanings of the values for the STATUS field on the IOF System Monitor?
R14	IOF writes "VIOF" messages to SYSLOG when it cancels or changes jobs or output. What do the "VIOF" messages mean and when are they written?
	Common IOF Tailoring and Generation Questions
T01	The IOF Option Menu has several options that most end users are not permitted to use. How can I remove these options from the menu?
T02	How do I invoke IOF dynamically? I don't want to copy the IOF library members to system libraries.
T03	How do I determine which IOF fixes have been applied?